Sunday, 7 June 2009

Buying your plants

On line I can accept payments by Paypal, international bank transfer, cheque (with a not-to exceed amount written across the lines in case not everything you order is available, and payable to Brighton Plants) with card details of course. At the nursery, sadly, I cannot take card payments.
I've recently discovered you can pay by credit and debit cards via the Paypal system without having to have a Paypal account. Just fill your basket in the usual way and hit then there is a button that says Pay with a debit or credit card
I recommend phoning ahead if you want me to put things by for you for when you arrive.
Please enquire about availability before ordering. Some plants are only available in very small numbers. 
Although I am more than happy to discuss your choices and give advice, I would strongly recommend having a good look at the information and photos here on the website before coming, and making a list of the things that interest you.


Post and packaging
Within the UK (excluding Scottish Highlands and islands, Northern Ireland and other UK islands) delivery charges are as follows:

p&p
Order value between -
£6.00
£3.00
£10.00
£11.00
£10.01
£105.00
£18.00
£105.01
£140.00
£30.00
£140.01
£210.00
£60.00
£210.01
and above

Deliveries to other parts of the EU are perfectly possible but we will need to agree the p&p. Please contact me before ordering.
I am entirely open to other options concerning the best way to get your plants to you, and if you live locally I might well be able to deliver in person. Please feel free to contact me.

Time of dispatch
Please note - as yet we are far from Amazonian in our speed of dispatch. I have no staff and still have a day job so please allow three weeks or so from time of ordering to receiving your plant. If you need your plants at a specific time - if they are a gift for example, or you are planning to be away, please let me know.
Unlike many nurseries, I am prepared to send plants out at any time of year. Plants in full growth in summer often travel remarkably well if they are properly packed in a large box and don't overheat. Foliage and even flowers spring back and plants establish quickly given the correct planting and after-care. Be aware that some plants though have very brittle stems (members of the poppy family for instance) and might suffer more than others.
On the other hand, buying plants in the winter (the traditional time to sell plants) can be something of a lucky dip, especially with plants that go completely underground. We've all had the experience of buying an apparently lifeless pot in winter and in the spring discovering it is indeed completely lifeless.
Generally I prefer to send plants out as they begin growth in the spring or are dying back in the late summer-autumn period.
Packages are generally sent out via the Royal Mail, who have not let me down yet, and generally toward the beginning of the week to avoid them hanging around over the weekend. Please let me know if you want the plants to arrive by or at a particular time.

On arrival
On arrival, it is best to unpack your plants immediately and give them some water, especially in hot weather. I sometimes find it best not to plant them immediately but to stand them somewhere sheltered from excess heat, cold and wind for at least a day or two to adjust. If conditions are not right for planting immediately or if it is inconvenient it may make sense to pot plants on temporarily until you get around to them, rather than leave them in the containers they arrived in.

Plant sizes
Some nurseries I know send out what are little more than seedlings or rooted cuttings among their consignments which, realistically, need growing on in the nursery for another season before they can be expected to survive in the open. I am happy to send out immature plants at reduced prices to customers who enjoy growing things on but as a rule I send only mature plants or strong young plants that can go into the ground more-or-less immediately.


Mistakes and problems
For my part I will endeavour to make sure that the plants I send are strong and healthy and correctly identified. I cannot guarantee that plants will have no evidence of 'wildlife' on them at all but in the unlikely event that a plant is not the one you ordered, has been seriously damaged in transit, is infested, dessicated, rotted off or otherwise moribund, do not hesitate to contact me as soon as possible to arrange a replacement or refund.
With consignments sent abroad, I can't accept responsibility if the customs men decide to get whimsical with your package. I'll fill out any paperwork required but after that it's out of my hands. They seem to be a law unto themselves. That said, I've had no problems yet, touch wood...


Availability
Some varieties are available only in small quantities so contact me first to avoid being disappointed. If you see anything that especially interests you in the Blog or in the Gallery Flickr photoset that is not listed please don't hesitate to ask about future availability. I might not be able to reserve plants individually long term but depending on how busy I get, I may be able to alert you if something you've asked about becomes available.


Many thanks
Steve